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CCTV Support for the University of Visayas Maritime Training Center.
Introduction.
Maintaining reliable surveillance is essential in any educational facility, especially in training environments where safety and monitoring are top priorities. The University of the Visayas Maritime Training Center (UV) recently requested technical support for their wireless CCTV system after encountering several connectivity and power issues. The Installers PH IT Solutions team, who handled the original installation, promptly responded to diagnose and resolve the problems affecting the system. This service visit ensured that the university’s surveillance coverage remained operational and dependable for both staff and students.
Initial Assessment.
Upon arriving on site, the technical team conducted a full inspection of the CCTV setup to identify the root causes of the system instability. The UV CCTV network uses a wireless configuration consisting of cameras connected to routers and mesh devices to cover a large training area. While this setup is convenient and flexible, it requires stable internet connectivity and proper equipment placement to function effectively.
During the inspection, the team noted three key issues that were contributing to the CCTV system’s failure:
Unstable Internet Connection – The first major problem identified was the inconsistent internet signal caused by the building’s network structure and the limitations of the Internet Service Provider (ISP). The CCTV system relies on strong and consistent connectivity to transmit live video feeds. Because the area being covered is extensive, the current router and mesh setup struggled to maintain stable communication between the cameras and the network, leading to intermittent video loss.
Disconnected Mesh and Power Source – The second issue involved one of the wireless CCTV units that had become disconnected from its power source, along with its mesh node being unplugged. This caused the camera to go offline completely. Upon reconnecting and securing the cables, the team verified that the device returned to normal operation.
Burnt Power Supply Plug – The third and most critical issue involved another CCTV unit whose power supply plug was burnt, likely due to electrical fluctuation or prolonged exposure to heat. This not only disabled the camera but also posed a potential safety hazard. The team immediately replaced the damaged power supply and inspected the outlet to ensure it was safe for continued use.
Conclusion.
The CCTV support service for the University of the Visayas Maritime Training Center successfully resolved multiple issues that had affected the reliability of the wireless surveillance system. Through thorough inspection, quick troubleshooting, and professional repair, the system was restored to stable operation. With improved network management and preventive maintenance measures now in place, UV-MTC can continue monitoring its training areas with confidence and security. The project reaffirms Installers PH IT Solutions’ commitment to providing dependable after-sales support and ensuring that every client’s security infrastructure remains safe, efficient, and fully functional.
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