CCTV PMS Service at Llao Llao SM JMall.

Introduction.

Security plays a vital role in maintaining smooth business operations, especially in high-traffic commercial spaces. On February 23, 2026, our team conducted a Preventive Maintenance Service (PMS) of the CCTV system at llaollao SM JMall, located at Upper Ground Level, 165 A. S. Furtuna St, Mandaue, Cebu. The service aimed to ensure that all surveillance equipment remained fully operational, reliable, and capable of providing continuous monitoring for both staff and customers. Through routine inspection and immediate troubleshooting, we reinforced the store’s security system and minimized the risk of future technical issues.

CCTV PMS Site Video.

Arrival and Initial Assessment.

Our team arrived onsite at exactly 10:11 AM and began the troubleshooting process at 10:14 AM after identifying a report of one non-functioning camera. Since even a single faulty camera can create blind spots in surveillance coverage, immediate attention was given to the issue. We first conducted a general inspection of the entire CCTV system to evaluate its overall condition and determine whether the problem was isolated or part of a larger system concern. This step ensured that no underlying issues were overlooked.

System Inspection and Troubleshooting.

The preventive maintenance process included a detailed verification of the power supply to confirm stable electrical input to the affected unit. We carefully inspected the cabling and network connections, checking for loose wires, damaged cables, or unstable network links that could interrupt video transmission. Proper cable management and secure connections are critical for uninterrupted CCTV performance, particularly in commercial environments where equipment runs continuously throughout business hours.

After confirming that the hardware connections were intact, we proceeded with system testing to pinpoint the root cause of the malfunction. The affected camera underwent a reboot procedure to reset its internal system and restore communication with the recording unit. Once rebooted, all connections were re-secured and verified to ensure stable data transmission and consistent video feed. Each step was performed methodically to prevent recurring issues and to guarantee long-term reliability.

System Testing and Confirmation.

Following the troubleshooting process, we conducted comprehensive system testing to confirm that the camera and the entire CCTV system were functioning correctly. Live viewing was monitored, recording capabilities were checked, and playback functions were tested to ensure that footage was properly stored. By 10:29 AM, the camera had been fully restored, and the entire surveillance system was confirmed to be operating normally and recording without interruption. The service was completed efficiently within a short timeframe, minimizing any disruption to store operations.

Conclusion.

Preventive Maintenance Service is essential in maintaining the effectiveness and longevity of CCTV systems in commercial establishments. Our visit to llaollao SM JMall demonstrated the importance of proactive monitoring and immediate troubleshooting when technical concerns arise. By identifying the issue early, securing all connections, and thoroughly testing the system, we ensured that the store’s surveillance coverage remained reliable and fully operational. Regular PMS not only protects business assets but also provides peace of mind to staff and customers, reinforcing a safe and secure retail environment.

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