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The On-the-Job Training Experience of Zalme P. Tagailo.
Introduction
In a professional environment where adaptability, communication, and technical skills are equally important, Zalme P. Tagailo—a Computer Science student—took on her 240-hour On-the-Job Training (OJT) with a mindset focused on learning, contributing, and growing. Her OJT journey became a well-rounded experience that allowed her to explore different dimensions of a modern tech-driven workplace.
From assisting in sales operations and client engagement to joining project site visits and participating in a brainstorming session for a custom web-based system, Zalme embraced every opportunity to sharpen her skills and expand her perspective.
Supporting the Sales Executive Team: Learning the Business Side.
Zalme’s OJT experience began by assisting the sales executive team, where she learned the intricacies of sales coordination, client communication, and professional documentation. She was tasked with supporting day-to-day sales operations, which included preparing quotation templates, updating client logs, organizing sales documents, and assisting in follow-ups.
Through this role, Zalme gained insight into how customer relationships are built and maintained in a business setting. She observed firsthand how sales executives handle client inquiries, prepare tailored proposals, and communicate effectively to ensure successful deals. These experiences strengthened her confidence in engaging with clients and taught her the importance of professionalism, accuracy, and timeliness.
Although her academic background is in Computer Science, Zalme saw this opportunity as a valuable way to understand the customer-facing side of the technology industry—a side that often drives project priorities and product requirements.
Technical Exposure Through Client Web-Based System Planning.
One of the key highlights of Zalme’s OJT journey was her participation in a web-based program brainstorming session for a client. The meeting brought together developers, project managers, and other team members to plan a custom-built system designed to address the client’s specific operational needs.
Zalme, as a Computer Science student, was able to contribute ideas from both a user and developer perspective. She provided input on the proposed interface layout, emphasized the importance of user-friendly navigation, and suggested features that could make the system more intuitive. Her exposure to the brainstorming process allowed her to understand how client requirements are gathered, translated into functional specs, and discussed collaboratively by multi-disciplinary teams.
This experience gave Zalme a clear glimpse into the software development life cycle in action—from conceptualization to planning. It helped her realize the importance of not only programming knowledge but also the ability to communicate ideas, listen to feedback, and align technical solutions with business goals.
Gaining Insight from On-Site Visits.
In addition to her office and meeting-based tasks, Zalme was also given the chance to accompany the team during on-site visits. These visits were typically part of deployment, inspection, or project evaluation activities related to IT infrastructure or systems implementation.
While on-site, Zalme observed the challenges and practical considerations that arise during actual fieldwork—such as cable management, hardware setup, and environmental constraints. She assisted in small yet meaningful tasks like checking inventory, documenting installation progress, and supporting coordination with clients during site assessments.
These site visits reinforced the real-world importance of planning, coordination, and execution—skills that go hand-in-hand with technical development. They also helped her connect her academic understanding of systems and networks with actual working environments.
Making the Most of 240 Hours.
With only 240 hours in her OJT timeline, Zalme made it a point to maximize every learning opportunity. She approached her tasks with initiative and curiosity, frequently seeking guidance from mentors and actively participating in team discussions.
Her ability to shift seamlessly between administrative work, client-focused collaboration, and on-site observation highlighted her adaptability—one of the most important traits for any aspiring IT professional. She also showed a growing awareness of how different departments collaborate toward common objectives, and how technology serves as both a tool and a service to meet client needs.
Certificates
A Strong Start Toward a Tech-Driven Career.
Zalme’s OJT experience not only helped her build new skills but also clarified her career direction. While she is rooted in Computer Science, her exposure to sales support, project coordination, and client interaction gave her a broader appreciation for how IT solutions are planned, delivered, and maintained in the real world.
She now leaves her internship with improved communication skills, better organizational habits, and a more confident grasp of workplace expectations. More importantly, she has developed a professional mindset grounded in collaboration, flexibility, and user-centric thinking.
Conclusion
The 240-hour On-the-Job Training experience of Zalme P. Tagailo was a well-balanced mix of business exposure, client collaboration, and technical fieldwork. From helping the sales team with client support tasks to sharing her insights in the development of a web-based program and joining on-site visits, Zalme’s internship proved to be an eye-opening journey of exploration and development.
Her story is a testament to the value of stepping beyond one’s comfort zone and making the most out of limited time. As she continues her path in Computer Science, Zalme carries with her real-world experience, a broader professional perspective, and a renewed sense of purpose—ready to contribute to the tech industry with both skill and heart.
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