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Starlink Supply and Installation at Secret Paradise Resort, Palawan.
Introduction.
On September 6, 2025, our technical team from Cebu embarked on a journey to Secret Paradise Resort in Palawan to carry out a Starlink supply and installation project. The mission was to enhance the resort’s internet connectivity using two Starlink satellite units. Despite meticulous planning, the unique conditions at the resort posed challenges that tested the team’s adaptability and determination.
Journey to Palawan.
The team’s travel from Cebu to Palawan was an adventure in itself. Given Secret Paradise Resort’s remote location, reaching the site required careful coordination and logistical planning. Equipment, tools, and the Starlink units had to be transported securely to ensure they arrived in pristine condition. The journey not only reflected the commitment of the team but also highlighted the lengths taken to meet client needs, even when working in geographically challenging areas.
Initial Installation Attempt and Signal Challenges.
Upon arrival at Secret Paradise Resort, the team immediately set to work. The plan was to mount the two Starlink units on the roofs of two resort houses. This approach was chosen for its simplicity and direct line-of-sight potential to the satellites. However, during the initial testing, it became clear that the dense canopy of trees surrounding the resort obstructed the satellites’ signal.
Despite several adjustments in positioning and angle, the Starlink devices failed to establish a stable connection. The lush natural surroundings that gave Secret Paradise Resort its secluded charm proved to be the main obstacle to achieving reliable satellite connectivity.
Project Delay and Collaboration with the Client.
The signal issue caused a significant delay in the installation process. Rather than compromise on performance, the team worked closely with the resort management to devise a new plan. After discussions, it was agreed that the best solution was to elevate the Starlink units above the tree line using tall poles.
The client’s construction team was tasked with building two sturdy poles specifically designed for this purpose. The construction process took an entire week to complete. This delay, while unexpected, ensured that the final installation would meet performance standards and deliver the reliable internet access the client required.
A Chance to Enjoy Secret Paradise Resort.
Although the delay meant an extended stay, it also provided a rare opportunity for the team to enjoy the resort’s beautiful surroundings. Secret Paradise Resort, known for its pristine beaches, crystal-clear waters, and serene atmosphere, became a temporary haven for the team. During their downtime, they were able to relax, recharge, and appreciate the natural beauty of Palawan.
This unplanned break not only boosted team morale but also strengthened camaraderie. It was a reminder that even in technical projects, moments of pause and appreciation can play a valuable role in maintaining a positive and motivated team spirit.
Night Installation and Satellite Presence.
By September 12, 2025, the construction team had completed and erected the poles. With the structures in place, the team prepared for the installation. Timing was critical to ensure optimal alignment with the satellite network.
The decision was made to conduct the installation at night, a period when the satellites were positioned for the best possible signal reception. Under the starry Palawan sky, the team carefully mounted and secured the two Starlink units on the newly erected poles. Precision and teamwork were essential, as any misalignment could compromise the connection quality.
Network Testing and Results.
Once the hardware was in place, the team powered up the Starlink devices and began network testing. The results were immediately promising; the units established a strong, stable connection to the satellites. Speed tests confirmed that the internet performance met the resort’s needs for high-speed connectivity.
The successful testing brought a sense of accomplishment and relief. The challenges faced earlier in the project underscored the importance of thorough planning and adaptability, while the final results validated the team’s efforts and problem-solving approach.
Return to Cebu.
With the installation completed and verified, the team wrapped up their work at Secret Paradise Resort. The next morning, they began their journey back to Cebu, satisfied that they had delivered on the client’s expectations despite the unforeseen complications.
The experience served as a reminder of the unpredictable nature of field installations, especially in remote locations with unique environmental conditions. It also reinforced the value of teamwork, patience, and collaboration with clients when unexpected challenges arise.
Conclusion.
The Starlink supply and installation at Secret Paradise Resort in Palawan was more than just a technical assignment; it was a testament to adaptability, perseverance, and professionalism. From the initial installation attempts hindered by the surrounding trees, to the week-long wait for pole construction, and finally to the successful nighttime installation on September 12, the project showcased the dedication of the team and their commitment to delivering quality service.
What began as a routine installation evolved into a memorable experience that combined problem-solving with the chance to enjoy one of the Philippines’ most beautiful destinations. In the end, the resort gained reliable high-speed internet connectivity, and the team returned to Cebu with both professional satisfaction and unforgettable memories of their time at Secret Paradise Resort.
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