Queuing Management System in the Philippines.
We are now providing professional queuing management system with digital ad display in the Philippines. With almost 9 years’ experience, our company has become one of the experts in providing queue systems in the country. We have been serving this service in areas like Cebu City, Mandaue, Lapu-Lapu, Minglanilla, Metro Manila, Makati, Davao, Bohol (Tagbilaran City) and all over the Philippines. We have trained our employees to uphold top of the line service in assisting our clients with regards to system deployment.
Queue System Features
Display Queue Number
Enables a company to display the numbers being called by the queue system.
Print Ticket & Send SMS to Customers
Allows the user to print the actual queue number or allow the user to receive an SMS.
Multiple Counter
Add multiple counters depending on the size of the company.
Multiple Departments
Allow the users to add multiple departments depending on the services offered by the company.
Multiple Branches
The users can add multiple branches or locations depending on how large a company is.
Service allocation depending on branch
Allows the admin users to designate what service is going to be enabled on each branch.
Waiting Time Report
Users can generate a report regarding the average waiting time of the customers on a certain branch / location.
Customer Report/ Contact Tracing
Due to the pandemic we have added a contact tracing report that enables a business to track and know who and how many users have visited a certain location for faster and easier contact tracing.
User Role Admin/ Staff
Admin users can designate an employee role during the registration of the staffs that will use the queue system.
What is a Queuing Management System?
Queue management systems are indispensable tools employed across diverse industries, such as retail, banking, government, and healthcare, to orchestrate and optimize customer or client waiting experiences. The primary aim of these systems is to mitigate wait times and elevate overall customer satisfaction. This objective is realized through a range of innovative approaches, encompassing electronic queue systems, ticketing mechanisms, and the deployment of highly skilled personnel, all contributing to a seamless customer journey.
The importance of Queuing Management Systems?
Queue Management Systems, often unsung heroes in the world of customer service, play a pivotal role in transforming the way businesses operate. These ingenious systems aren’t just about ensuring order in bustling establishments; they are the linchpin in enhancing customer satisfaction and optimizing operational efficiency. By strategically managing customer queues, businesses can significantly reduce waiting times, alleviate frustration, and create an environment where every client feels valued.
How queue management systems can help your business?
One of the biggest advantages of having a queue system is that it reduces customer walkouts. You see most customers do not want to wait in line because of the hassle and not all of them want to waste their time standing and waiting around. This is why it is very important to manage your customers as fast, comfortable and effective as possible you can also entertain the customers by displaying ads on the TV / LED display on the number calling system.
Another advantage of having a Queuing Management System
Another advantage is higher store sales. As customers do not walkout and find another service provider your business can now enjoy higher sales. As long as you make your customers happy and comfortable it will be easy to convert a sale that allows your company to expand in the future and get ahead of your competitors.
Queuing Management System Customized Reports
Our queue software has 2 effective reports feature and these are the average waiting time report and customer number report. This helps you find out how fast or slow your employees are performing when serving your customers. The faster your employees serve the happier the customers.
How it works?
Queuing System Machines
Our packages offer wide varieties of queue machines that allows you to easily install and issue a ticket number in your business and effectively manage your customers.
Built-in Contact Tracing
As we are now facing the COVID-19 pandemic it is very important that you manage and know all the customers that enter your office or facility. That is why we have added contact tracing feature in the queue system in order for you to easily contact your customers in a certain time and date.
For Clinics and Healthcare institutions
A Queue Management System built for Clinics and Healthcare institutions.
Pricing Plans
NEW
Basic Plan
₱
800.00
/
Mon
- 4 Users
- Custom Company Branding
- Custom company Theme
- 1 Custom Video Ad
- Easy Printer Integration
- Queue Number Display
- 1 Custom Branch
- 4 Custom Department
- Waiting Time Report
- Hourly Foot Traffic Report
- Customer Tracking
Top Seller
Standard Plan
₱
2,800.00
/
Mon
- 12 Users
- Custom Company Branding
- Custom company Theme
- 1 Custom Video Ad
- Easy Printer Integration
- Queue Number Display
- 3 Custom Branch
- 12 Custom Department
- Waiting Time Report
- Hourly Foot Traffic Report
- Customer Tracking
NEW
Business Plan
₱
5,800.00
/
Mon
- 20 Users
- Custom Company Branding
- Custom company Theme
- 1 Custom Video Ad
- Easy Printer Integration
- Queue Number Display
- 5 Custom Branch
- 20 Custom Department
- Waiting Time Report
- Hourly Foot Traffic Report
- Customer Tracking
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