CCTV Support at Bayan Movers.

Introduction.

On April 21, 2026, at 2:46 PM, the InstallersPH IT Solutions team conducted a CCTV support activity at Bayan Movers located in Alang-Alang, Mandaue City. The purpose of the visit was to address existing issues within the client’s CCTV system and to install one additional camera to improve overall surveillance coverage. This activity is part of the company’s ongoing commitment to ensuring reliable security systems and responsive technical support for its clients.

Site Assessment and Initial Inspection.

Upon arrival, the team coordinated with the client and immediately proceeded with the assessment of the existing CCTV system. During the inspection, it was observed that several cameras were not functioning properly. The issue was traced to insufficient power supply, where voltage levels were dropping to around 11V instead of the required 12V. This voltage drop was more noticeable in cameras installed at farther distances from the power source, affecting their performance and stability.

Installation of New CCTV Camera.

As part of the support activity, the team proceeded with the installation of one (1) CCTV camera. Prior to deployment, the camera was thoroughly tested at the office to ensure it was fully functional and in good working condition. After installation at the site, the unit was tested again and confirmed to be operating as expected. The successful installation helped improve the overall surveillance coverage of the area, contributing to better monitoring and security for the client.

Technical Findings and Power Supply Issue.

During the troubleshooting process, the team identified that the primary cause of the malfunctioning cameras was the insufficient and unstable power supply. The voltage drop to 11V was not adequate to sustain proper camera operation, especially for units located farther from the power distribution point. This resulted in inconsistent performance and, in some cases, complete failure of the affected CCTV units.

Recommendations for System Improvement.

To address the identified issues, the InstallersPH IT Solutions team provided several technical recommendations. These include rewiring the affected CCTV camera lines to reduce power loss and improve voltage stability across all devices. Additionally, the team recommended replacing the existing power supply unit with a more reliable and higher-capacity system to ensure consistent 12V output. These improvements are essential to maintaining stable camera performance and preventing future disruptions in the surveillance system.

System Performance Observation.

After completing the installation, the newly deployed CCTV camera was observed to be functioning normally without any issues. The system responded well during testing, confirming that the device itself was not defective and that proper installation and power supply support were critical factors in ensuring optimal performance. This also highlighted the importance of proper system design and maintenance in CCTV installations.

Conclusion.

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