The On-the-Job Training Experience of Sherlyn Linao.

Introduction

On-the-Job Training (OJT) is an essential part of a student’s academic development, providing practical exposure to real workplace environments. It allows interns to apply classroom knowledge while developing professional skills, work discipline, and confidence. For Sherlyn Linao, her 900-hour first-semester OJT at InstallersPH IT Solutions was a well-rounded and productive experience. She was assigned to the Sales Department, Sales Marketing Department, and the IT Department, where she contributed to client engagement, marketing initiatives, and technical support activities.

Experience in the Sales Department.

During her assignment in the Sales Department, Sherlyn actively participated in sales-related operations. Her responsibilities included calling clients, answering inquiries, and assisting in explaining the company’s products and services. Through direct client interaction, she developed strong communication and customer service skills while gaining a deeper understanding of InstallersPH IT Solutions’ offerings.

This experience helped her understand how effective communication and product knowledge support sales operations and client satisfaction.

Involvement in the Sales Marketing Department.

In the Sales Marketing Department, Sherlyn was exposed to promotional and media-related tasks. She learned how to confidently perform in front of the camera during client video shoots and promotional recordings. This role allowed her to enhance her presentation skills and professional presence.

Although she was introduced to basic video editing, Sherlyn demonstrated her strongest performance when appearing on camera. Her confidence, clarity, and ability to communicate key messages made her a valuable contributor to marketing content and client-facing materials.

Contributions in the IT Department.

In addition to her sales and marketing responsibilities, Sherlyn also contributed to the IT Department. One of her notable tasks was assisting in the creation of CCTV layouts. Through this activity, she learned how camera placements are planned to ensure proper coverage, visibility, and security effectiveness.

By working on CCTV layouts, Sherlyn gained exposure to basic surveillance system planning and understood how technical design supports security operations. This experience broadened her understanding of IT services and allowed her to contribute to technical documentation and visual planning tasks within the department.

Skills Development and Professional Growth.

Throughout her 900-hour OJT, Sherlyn developed a diverse skill set that included client communication, sales support, marketing presentation, and basic IT-related planning. Her ability to adapt to different departments demonstrated flexibility, willingness to learn, and a strong work ethic.

Working across multiple teams helped her appreciate the collaboration between sales, marketing, and IT in delivering effective solutions to clients.

Overall Learning Experience.

Sherlyn’s OJT experience provided her with meaningful exposure to both technical and non-technical roles. She consistently showed professionalism, dedication, and enthusiasm in performing her assigned tasks. Her contributions across departments reflected her commitment to learning and her readiness to take on responsibilities in a professional environment.

Certificates

Conclusion

Sherlyn Linao’s 900-hour first-semester On-the-Job Training at InstallersPH IT Solutions was a comprehensive and enriching experience. Through her involvement in the Sales Department, Sales Marketing Department, and IT Department, she gained valuable hands-on experience in client engagement, media presentation, and CCTV layout preparation. Her confidence in front of the camera, effectiveness in client communication, and willingness to assist in technical tasks highlight her potential for future professional growth. This OJT experience served as a strong foundation for her continued academic and career development.

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