Privacy Policy

Effective Date: January 1, 2025

At InstallersPH IT Solutions, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website https://installersph.com, engage with our services, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

  • Full name

  • Email address

  • Phone number

  • Company or organization name

  • Billing and shipping address

  • Any personal data voluntarily submitted via our website forms, email, or direct communication

b. Automatically Collected Information

When you access our website, we may collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Referring site or search engine

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, analyze website traffic, and improve our services. You may disable cookies in your browser settings, but this may affect site functionality.

2. Purpose of Data Collection

We collect and process your personal data to:

  • Respond to your inquiries and requests

  • Process orders and transactions

  • Provide technical support

  • Send important updates and service-related notifications

  • Improve website performance and user experience

  • Conduct internal research and analysis

  • Comply with legal and regulatory requirements

3. Legal Basis for Processing

We process personal data based on at least one of the following legal grounds:

  • Your consent

  • Contract performance

  • Legal obligation

  • Legitimate interests (e.g., customer service, security)

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share it with:

  • Service providers and subcontractors for operational needs (e.g., payment gateways, hosting providers)

  • Legal authorities or government agencies when required by law

  • Third-party partners, only with your prior consent

All data processors are contractually bound to adhere to strict confidentiality and data protection obligations.

5. Data Security

We implement organizational, physical, and technical security measures to protect your personal information against loss, unauthorized access, alteration, or disclosure.

Examples of measures include:

  • Secure servers and firewalls

  • Data encryption where applicable

  • Access control and authentication procedures

  • Regular vulnerability assessments

6. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal obligations

  • For legitimate business interests such as record keeping and dispute resolution

Once no longer needed, data will be securely deleted or anonymized.

7. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the right to:

  • Be informed of how your data is processed

  • Access your personal data

  • Object to or restrict processing

  • Request correction or deletion

  • Withdraw consent at any time

  • Lodge a complaint with the National Privacy Commission (NPC)

To exercise your rights, please contact us at the details below.

8. Minors’ Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors without parental consent. If you believe a minor has provided us with personal data, please contact us immediately.

9. Third-Party Links

Our website may contain links to external sites not governed by this policy. We encourage you to review their privacy policies before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the updated policy.